
Your instructor
Muhammad Afzal
LLMOps Engineer @AIO, AWS Infrastructure & Production Reliability · CKA Certified
DevOps and Site Reliability engineer with five years of hands-on experience owning production infrastructure on AWS, incident response, root-cause analysis, and automation that prevents repeat outages.
Now: LLMOps Engineer (DevOps) at AIO, owns production reliability for an AI-powered restaurant management platform serving live customers.
- CI/CD pipelines for model deployment with zero-downtime staged rollouts and automated rollback triggers
- Production AWS infrastructure, uptime, performance and cost across compute and storage
- Prompt versioning & evaluation with Agenta; data and model versioning across the ML lifecycle
- Previously Senior DevOps Engineer (Focus IT Services): multi-client SaaS on AWS, 5-Whys RCA, executable runbooks, staged rollouts dev → staging → 10% → 100% with soak testing
- Observability with Prometheus, Grafana, ELK/EFK and Jaeger; alerting that cut MTTD and MTTR
- Terraform & CloudFormation IaC · Kubernetes on AWS EKS and on-premise (Helm) · MySQL/PostgreSQL ops & migration
- Security in CI/CD: SonarQube, Trivy, AWS Secrets Manager, Vault · FinOps cost reduction · cross-region disaster recovery

